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We read everything that comes in. We do not promise speed, but we do promise attention.

If you are writing about an order, an experience, or a specific product — include the details and we will get back to you directly. If something arrived wrong or did not arrive, say so plainly.

If you are writing because something we made or said landed somewhere real for you — that is worth saying. We like hearing that.

If you are reaching out about wholesale, partnership, or press — tell us what you are building and why you think we belong in it.

We typically respond within 2 to 3 business days.